FAQ's

How to sell laptop, desktops and more to sellmelaptop.com?

Shipping

  • Q

    Are there any charges or deductions to ship my laptop?

    No. The entire process is free of charge. You do not have to pay a dime from your pocket.

  • Q

    How do I ship my Device (Desktop/laptop/tablet or Phone)?

    "UPS shipping label" we will email you a box, packaging and a pre-paid USPS shipping label. All you need to do is put your laptop in the box, attach the shipping label to the box, and drop it off at nearest to you UPS drop-off location.

    "FedEx shipping label" we will e-mail you a pre-paid FedEx shipping label.

    Once you get the label. Print the label. If you have one use your own box where you can put your device in the it, Please dont forget to secure it with paper, foam or any other soft materials. After that attach shipping label to the package, and drop it off at nearest to you UPS drop-off location.

    *Note if you don't have a printer, any UPS/FedEx will print that one for you for free (just bring your phone with label on it or put label on external USB/SD card)

  • Q

    Places to find empty cardboard boxes?

    Freecycle The Freecycle Network is a great way to get free stuff, including moving boxes. Robeson also uses Freecycle to unload extra boxes.

    Liquor stores Try and ask for boxes with lids (otherwise, contents are bound to fall out in the moving truck). Boxes from a liquor store tend to be small and sturdy—great for books, CDs, and DVDs.

    U-Haul Box Exchange U-Haul sells moving boxes (no surprise there), but did you know they also maintain a board where customers can sell or give away their moving boxes when they're done with them? Yep, they sure do. Check the listings in your area, and you may just score some primo boxes at no cost to you.

    Stores and Restaurants Stop by a couple stores or restaurants, and ask them if they have any boxes they can spare. With all the shipments they get in over the course of a week, they'll probably be happy to hook you up. For the sturdiest boxes, try grocery, office supply, liquor, book and electronic stores and copy centers.

    Recycling Centers Some dumps and recycling centers maintain a shed for moving boxes. You can drop boxes off when you're done with them, or take boxes when you need them. Either way, it ensures boxes get reused until they really need to be recycled. Check to see if your community has a program like this in place.

    Neighbors and Neighborhood Ask your neighborhood for free boxes on the Nextdoor app or website. It is a one of the best places to get free moving boxes is Nextdoor, a site and app that allows neighborhoods to create private social networks. Business owner Shannon Robeson, who runs Natures New Green, which sells supplies for urban and organic gardening, saves all her extra boxes and offers them free on Nextdoor. “I offer my extra supplies there first,” she said.

    Big Box Retailers Stores like Costco, Walmart, Home Depot and other large home improvement stores are known as “big-box stores” for a reason. Office supply stores are also another good bet. Just ask a worker if they have any empty ones to spare. Chances are they do.

    Starbucks our local Starbucks most likely gets deliveries two to three times a week, which is a perfect time to get some free boxes. If you’re one a first name basis with your favorite barista they no doubt will hook you up.

    Office Depot Ask about printer paper boxes at Office Depot on shipment days. Tuesday from noon – 3 p.m. is the best day and time to score free boxes at Office Depot, but you should still call your local Office Depot to make sure.

    Facebook Facebook Marketplace and local Buy Nothing Project groups often have boxes available. Finding them is as easy as typing “cardboard boxes” into the site’s Marketplace section, or joining your local Buy Nothing group and asking.

    Work, your workplace If you drive to work, ask your office manager or the folks at the loading dock if they have any clean boxes you can have. If they don’t, tell them your move date and ask them to set some aside for you to pick up another day.

  • Q

    How do I track my package?

    You will receive an electronic UPS/FedEx tracking number by e-mail that you provide during instant quote process. You will be able easialy track your device's box by clicking on the link, which we will provide in e-mail. Also you can to check UPS or FedEx webpage and type/paste your package tracking number.

  • Q

    How long does it take to get cash for my laptop?

    Depending on your location and the shipping preferences indicated in the shipping form (step 4 of an instant quote), it can take up to from 2 to 10 business days for the whole process before payment fro your laptop can be issued at your disposal.

About The Selling Online Process

  • Q

    Is that easy to sell my laptop?

    Yes, we strive to provide the simplest solution on the internet for our customers to be able simply and easily sell their broken or not, laptops, desktops, tablets or phones. As easy as it is: find you laptop model by simply typing name or model in the search box, then go through instant quote and submit your shipping request; we will send you the shipping kit; you send us your laptop; we receive it, test it; after that we will issue payment to you via PayPal, Venmo or check (chose one). Make sure to put correct user ID/phone or email at the cart shipping form of the instant quote process steps.

  • Q

    What if condition of my laptop is misrepresented?

    After receiving and upon inspection of your laptop we will make a new reasonable offer.

  • Q

    What if the new offer doesn't meet my expectations can I have my laptop shipped back to me?

    Yes, you can cancel the order/quote at any time and have your laptop shipped back to you. However, you might will be responsible for shipping expenses (depends on the laptop size and price).

About Payment

  • Q

    How do I get cash for my gadget/device?

    By PayPal, Venmo or Check (other methods could be availible, as well). At the cart shipping form while filling an instant quote you will be able to choose payment method of your preferences.

  • Q

    How long before I get cash after you receive my laptop?

    If conditions of your laptop match the description you provided to us then it's all depends on how did you chose to get paid for you laptop: for a check the time frame varies from 2 to up to 7 days (approximately), for other electronic payment options usually within 1 to 2 business days, after receiving your laptop

  • Q

    How long does it take for a check payment to arrive?

    Checks are mailed via USPS First Class Mail, which can take up to 7 business days to be delivered. You can also choose to have your check rushed via USPS Express Mail for a small fee (send us e-mail include: your quote number and name).

About Your Laptop (or other device)

  • Q

    I have personal and sensitive information on my laptop, desktop, phone or tablet. Should I erase it myself?

    It is not required. We will erase and reformat your devices storage before processing it any further. However, we cannot be held liable for any data loss or such, and we do encourage you to delete all personal and sensitive to you data from your laptop before sending it to us.

  • Q

    Do I have to specify all details about the condition of my laptop?

    Yes, otherwise we will have to make you new reasonable offer upon arrival of your laptop .However you can reject a new offer and cancel transaction, we will have your laptop shipped back to you as soon as shipping expanses are arranged.

  • Q

    My laptop is in bad condition it's almost falling apart. Do you still buy it?

    Yes, Please fill out an instant quote and indicate a condition there and get cash for it!

  • Q

    What's the depreciation rate of laptops?

    On average, laptop computers depreciate 25% to 50% each year. That means if You paid $800.00 for your laptop 3 years ago, the current market value of it would be $100.00, of course if laptop still in good condition. Please refer to this link as additional resource calculate depreciation rate

  • Q

    What's the depreciation rate of an iPhone, iPad?

    Once the new generation iPhone is released, the value immediately of and older counterparts goes down significantly, about 50 - 70% on average.

  • Q

    What type of devices do you buy?

    Laptops, iPhones, iPads and many more. Check devices that we currently buy at SellMeLaptop.com If your laptop or other device is not on the list and you cant find it, then you can fill out a personalized/custom offer. We will get back to you with the offer with-in 1 to 2 business days.